Question 1

Do you sell Kedarnath helicopter tickets?

Accepted Answer

No. We help you book on the official IRCTC HeliYatra portal (heliyatra.irctc.co.in). Tickets are issued only by IRCTC.

Question 2

Is there a weight limit on the helicopter?

Accepted Answer

Yes. Each passenger is weighed and there is a per-person weight and baggage limit set by the operator. Carry only a small bag.

Question 3

What if the helicopter is cancelled due to weather?

Accepted Answer

Refunds for weather cancellations follow IRCTC and operator rules. We help you re-plan by road or pony if needed.

Question 4

Is the Kedarnath trek safe for senior citizens?

Accepted Answer

Many seniors do the yatra by pony, palki or helicopter. Get a medical check-up before travel and walk slowly with rest breaks.

Question 5

How do I avoid altitude sickness?

Accepted Answer

Drink plenty of water, avoid rushing, rest one night at Guptkashi or Sonprayag and consult your doctor about medicines.

Question 6

Is registration compulsory for Char Dham yatra?

Accepted Answer

Yes. Every pilgrim must register on the Uttarakhand Tourism portal. Tick “Help me with registration” and we will guide you.

Question 7

What documents are needed?

Accepted Answer

A photo ID (Aadhaar or similar) and a mobile number for each traveller.

Question 8

How do I pay?

Accepted Answer

We accept UPI only. Car trips and tour packages need zero advance — you pay during the journey. Helicopter tickets need full payment.

Question 9

Will I get a receipt?

Accepted Answer

Yes. After you share your UPI reference number we confirm the payment on WhatsApp.

Question 10

What is the refund policy?

Accepted Answer

100% refund 15 or more days before the trip, 50% within 14 days. Helicopter tickets are non-refundable by us (IRCTC rules apply).

Question 11

Can I change my dates?

Accepted Answer

Yes, send a change request and we will try to adjust hotels and car for your new dates.

Frequently asked questions

Helicopter